Contact support
Email contact@softmagno.com for account access, product questions, privacy requests, security concerns, or Google Sign-In assistance.
Include the product name, the email address associated with the account, a concise description of the issue, and any non-sensitive error message. Never send your password, OAuth token, recovery code, or payment-card details.
Response times
We aim to acknowledge standard support requests within 2 business days. Security and account-access issues are prioritized. Resolution time depends on the product, issue complexity, and whether a third-party platform is involved.
Google Sign-In help
If Google Sign-In does not work, confirm that you selected the intended Google account, allow pop-ups for the service, and try again in an updated browser. Softmagno’s basic sign-in flow requests only openid, email, and profile.
You can review or revoke the connection at Google Account permissions. For deletion of stored account information, follow our Data Deletion Instructions.
Privacy and legal
For details about how we handle information, read our Privacy Policy. Use of our services is governed by the Terms of Service and any applicable customer agreement.